Privacy Policy

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1. Introduction

BigK ("we", "our", or "us") operates the BigK Wallet mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By using BigK Wallet, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Transaction Data: Records of transactions you make within the App, including amounts, timestamps, and recipient/sender details.
• Device Information: Device type, operating system version, unique device identifiers, and push notification tokens.
• Usage Data: How you interact with the App, including features used, pages visited, and session duration.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the BigK Wallet service.
• Process transactions and manage your digital wallet.
• Send you transaction confirmations, security alerts, and support messages.
• Improve and personalize your experience.
• Detect, prevent, and address fraud or security issues.
• Comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share your information only in the following cases:

• Service Providers: Trusted third-party services that help us operate the App (e.g., cloud hosting, push notification delivery).
• Legal Requirements: When required by law, regulation, or valid legal process.
• Safety: To protect the rights, property, or safety of BigK, our users, or the public.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encrypted data transmission (HTTPS/TLS).
• Secure password hashing.
• Biometric authentication support.
• Regular security reviews and updates.

However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Transaction records are retained for compliance and audit purposes. You may request account deletion at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Withdraw consent for data processing.
• Export your data in a portable format.

8. Push Notifications

With your consent, we send push notifications for transaction alerts, security updates, and promotional offers. You can manage notification preferences in your device settings at any time.

9. Children's Privacy

BigK Wallet is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: admin@kccdigital.com